Contacting the Dispensary by telephone
We have recently changed the way we deal with telehone calls.Due to the high volume of work that we are receiving, we need to process this first so that we can get our daily order off before the lunchtime cut-off.
To minimise interuptions to the staff during this time, we will only take telephone calls after 2pm. This change along with extra staff has significantly improved our efficency and I hope you will have noticd that we are now achieving our 3 working day target.
Non dispensing GP practices take 2 working days just to issue the prescription which is then taken to the chemist.
It is possible to receive repeat prescriptions for medication you are taking without necessarily seeing a Doctor.
For this purpose you should present a written request for the medication you require at least three working days before it is needed.
You may also request a repeat prescription on-line.
For collection of your medicines, - rather than just the prescription - please allow 3 working days. These days do not include Saturdays, Sundays & Bank Holidays.
Special Note: Ordering a Prescription On-Line
If you order on-line the days for collecting your medication are as follows:
The Dispensary is open for collection of medicines, Monday to Friday between 9.00am and 6.00 pm
|Day of Ordering On-Line||Day for Collection|
|Saturday / Sunday||Thursday|
Please note that Prescription Requests will not be taken over the telephone.
Patients on long term therapy will be asked to attend a six or twelve monthly review.
Remember always to store medicines out of the reach of children. Please read the bottle carefully before taking any medication and if in any doubt consult your Pharmacist or GP. Replace any out of date medicines and return them to your local chemist for disposal.